Privacy Policy

Bonamanzi Resort & Marina ("Bonamanzi", "we", "us") is a family-run holiday resort on Bronkhorstspruit Dam, Groenfontein 526JR, Bronkhorstspruit, South Africa. We are the responsible party for the personal information described in this policy, as defined by the Protection of Personal Information Act, 2013 (POPIA).

When you contact us through this website, by email, or by phone, we may collect:

• Your name and contact details (email address, phone number)
• The contents of your enquiry or booking request
• Any other information you choose to share with us

We do not collect payment information through this website, and we do not use advertising trackers.

We use your personal information only to:

• Respond to your enquiries and booking requests
• Manage your stay, day visit, or activity booking
• Communicate important information about your visit
• Meet legal, safety, and regulatory obligations at the resort and on the dam

We will never sell your personal information or share it for marketing purposes.

Messages sent through our website contact form are delivered to us via Web3Forms, a third-party form delivery service. Web3Forms processes your submission solely to forward it to our email inbox and does not use it for its own purposes. By submitting the form, you consent to this processing.

We only share personal information with service providers who help us operate (such as our form delivery provider), or where we are legally required to do so. Any provider we use is expected to protect your information to the same standard we do.

We keep enquiry records only as long as needed to handle your request and meet legal obligations. We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access.

This website does not use tracking or advertising cookies. Any cookies used are strictly necessary for the site to function.

Under POPIA, you have the right to:

• Ask what personal information we hold about you
• Request correction or deletion of your information
• Object to the processing of your information
• Lodge a complaint with the Information Regulator (South Africa)

For any privacy questions or requests, contact us:

Bonamanzi Resort & Marina
Groenfontein 526JR, Bronkhorstspruit, 1020
Email: manzi@bonamanziresort.com
Phone: +27 71 210 1544